Terms


Pricing

All pricing is in Australian Dollars (AUD) and includes 10% GST. PLAE Australia reserves the right to change pricing at our discretion and without notice.

Shopping

Should you have any queries regarding sizing, fit, product styles or any other questions about the PLAE range, our experienced sales team are happy to be of assistance.

Incorrect sizes may be exchanged on one occasion within 30 days with free shipping. Change of mind may be exchanged or returned within 30 days with shipping at the customer’s expense. Items must be returned in original condition and packaging. Faulty products may be returned with free shipping provided contact is made within 30 days. All sale stock is non refundable, but we are happy to exchange within 7 days of purchase with shipping at the expense of the customer. All exchanges and returns must be pre-arranged within 30 days of purchase. Contact hello@milkgroup.com.au.

Faulty Items and Damages

All items are thoroughly checked before sending and packaged with care. However, if you receive a product that us damaged or faulty, please contact us within 14 days of purchase to arrange a full replacement or refund, hello@milkgroup.com.au

Misplaced Orders

All orders sent by PLAE Australia are sent via Australia Post Express Post or Registered Parcel Post. If your parcel does not arrive within a reasonable time frame, please contact us and we will track it for you. There are additional charges for a tracking service in Australia and insurance.

Disclaimer

The information on this website is provided in good faith. To the best of our knowledge the information is accurate and current. PLAE Australia and related parties, or any of their employees, do not make any warranty as to the accuracy and completeness of the information on the web site and that any products or services will meet your requirements. PLAE Australia reserves the right to change any detail on the website at any stage, including prices.

Copyright

You must comply with all proprietary and copyright notices on this Site. This Website is owned by PLAE Australia and its associates, and subject to copyright. The information on this Site is protected under Australian copyright laws. Subject to provisions of the Copyright Act 1968 (Australia). All images displayed on www.plaeaustralia.com.au are subject to copyright and must not be copied or used without our permission. Any breach of copyright will result in appropriate action being taken where necessary.

Privacy

Any personal information that you provide to us including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of PLAE Australia.

Security

PLAE Australia does not collect or record any credit card details you may provide when purchasing products from the www.plaeasutralia.com.au website. Your credit card details are processed by our Australian Payment Processor, EWAY, which is linked to our banks merchant account.