FAQ

PAYMENT

What forms of payment do you accept?

We accept secure paypal payments and credit/debit card payments, excluding AMEX.

STOCKISTS

Can i find plae kids shoes in stores?

Absolutely, just check out our stockist’s page to find a store near you that carries PLAE.

How do i go about stocking plae shoes in my own store?

Contact sales@milkgroup.com.au with details of your store and we will get back to your with information on how to become a PLAE stockist.

WHY CHOOSE PLAE FOR YOUR KIDS?

What makes plae shoes good for kids' feet?

Plae shoes are built with kids biomechanics in mind. They’re designed with rounded edges and flexible soles for smoother and more balanced movement. They have reflexive traction which grips on loose earth without compromising contact on hard surfaces. Our shoes are durable and comfortable, while featuring removable contoured insoles as well as breathable and washable materials made especially for children.

Are plae shoes eco-minded?

In keeping with responsible practices and respect for our environment, we try to be as eco-minded as we can at PLAE. To help reduce our carbon footprint, we make every effort to source eco-centric components for our products and packaging.

our products:

  • have removable eco-ortholite® anti-bacterial, anti-microbial insoles
  • use recycled cork eva-molded heel cup for guided fit
  • include mesh lining for added comfort and breathability
  • use water-based glues and recycled pet upper materials
  • are produced in a solar-powered factory
  • our boxes and paper use 100% recyclable paper
  • employ soy-based ink
  • use vegetable and water-based laminate
  • have a glue-less, one-piece design for easy breakdown

LOOKING AFTER PLAE SHOES

How do i care for plae shoes and tabs?

Kids’ shoes get dirty, that’s why most of our plae shoes are washable*. Watch our video How To Wash PLAE Shoes

For suede, nylon, mesh, and synthetic uppers, machine wash separately in cold gentle cycle with a gentle detergent. do not put in the dryer or tumble dryer. Use small suede brush to remove excess dirt if desired.

Insoles can also be machine-washed in cold gentle cycle either left in shoe, or removed and washed separately.

Dry naturally, avoiding direct sun.

For all over leather styles, wipe down with slightly damp washcloth and leave to dry, avoiding sun.

* please note that washing full grain leather or decorative materials is not advised as it may alter the look or feel of the product.

QUESTIONS NOT ANSWERED?

If we have not answered your question here please fill out the contact form / email us at hello@milkgroup.com.au and we will get back to you as soon as we can. Please note that emails can take up to 48 hours to be answered.